Meet POSH

Founder of the agency, Jenny has spent her full career hyping hospitality, exercising eCommerce and tackling targets. With huge success growing the likes of the Hilton Group and Macdonald Hotels and Resorts, she decided to take on the industry, setting up a digital marketing team with the POSH Agency in 2008. Ever innovating, she became increasingly frustrated with a lack of bespoke marketing care from agencies and poor customer service. Her ideas, energy and willingness to roll up her sleeves and make results happen are what our customers love. "Client results are what make our business tick". Driven by her passion for hospitality, Jenny delivers a bespoke strategy for each of our clients and works with them as an extension of their team, rather than as an agency. She always goes above and beyond! She channels all her energy into high-achieving strategies and lifts brands by creating opportunities on and offline to enhance the customer journey. If you're wondering just how to grow your business to the next level, Jenny is the one you need!

Jo, older sister of Jenny, joined her sister in POSH in 2014. She started her career in design with her own bespoke designs company. She later moved on to become a teacher before transferring her design, planning and organisation skills to POSH. The company had grown 40% year on year and Jenny was in need of a strong operations manager she could trust. Now Jo has worked up to Design and Operations Director. She is a top website designer, technical lead, project manager and team organiser. With her impeccable organisation skills, Jo will ensure your work schedule is planned, structured and profitable, with the right team members for your brand tone and direction. She manages our project management system, TeamWork, so that you can see every second of work we delivered and when. She will also be the one to keep you up to date and on track with your web project timelines and deliverables. Further, Jo is an absolute expert when it comes to best website design practices, usability and conversion.

Heather has been with the POSH Agency for many moons, joining in 2013 as our business was expanding in our Glasgow offices. She is an incredible developer working in WordPress, WooCommerce, Magento and Umbracco CMSs. She is so good, we’re pretty sure she just stepped out of the matrix! Why is she so good? Well, this is all down to her staunch following of best coding practices and great housekeeping. This makes it quick, simple and cost-effective for others to manage the website once built. And more importantly for our team of writers and account managers to update their client's sites. Further, she spends time researching and selecting the best possible plugins for client requirements, ensuring it not only delivers the job, but that it is also highly secure against hackers. After 15 years of data, user testing and conversion metrics behind Heather's website builds, we know exactly what to do to make your website convert and just how to fill your sales gaps. She can build you mini-masterpieces right up to the most complicated of destination management sites. And all of which Google will adore, driving you up the ranks.

Harry has been with POSH since 2018 and is the guy for you if your brand needs a boost of energy, with wonderful writing and fantastic SEO. Wondering how to improve your ranking in Google? Well, it's not just down to building an SEO website. In fact, it has more to do with the copy on your site than it does the SEO set up. And this is just what our writers are specially trained to do. Add this to Harry's decade’s worth of knowledge working in communication and marketing roles, and you're on to a winner. From press releases to speeches, magazine articles to video scripts, he can handle any writing assignment that lands on his desk. So, if you're struggling to find the right words to connect with your customer or looking for your web copy to be fully optimised for Google, then Harry’s the man for you.

Amy is a specialist in SEO and is core to our client successes with growing their Google rankings to the top! Our clients often outrank the big boys and destination marketing platforms… they generally sit up top thanks to her insider knowledge on delivering the best SEO strategies. Amy has extensive experience in writing for web and digital marketing. She works with our writers to create high-quality, eye-catching, SEO-friendly content for our client websites, constantly researching and keeping ahead of the algorithm updates. She is creative and imaginative, but also highly organised with a great eye for detail and ensures the best SEO standards across the team.

Dawn is the newest member of our team, and how delighted we are to have found her! As a top social media manager and TikTok specialist, she never fails to entertain us with her creative social content plans! She delivers top results for our clients at the POSH Agency. She has been working in the digital marketing world for over 10 years since graduating from university. Specialising in all aspects of social media marketing strategy, both organic and paid, she has no fear tackling the challenges of the social platforms. Further, with a strong background in graphic design, she can comfortably create enticing, brand-led, content for posts, ads, reels, stories and TikToks. She has worked with a range of hospitality clients over the years, from small boutiques, to restaurants and takeaways, to big global brands such as DoubleTree Hilton, Holiday Inn and Crowne Plaza.

Carl is an expert in Google Analytics and G4. He has been working for POSH helping us get all our clients ready for the G4 switchover. Building new reporting structures and ensuring all reporting and user testing systems are linked up and ready. He has worked in digital/eCommerce since 2009. With a background in digital marketing with experience in PPC, affiliates, SEO, and social advertising. Carl is now a Google Analytics and GTM specialist. Previous employers include La Redoute, Stericycle and Bon Marché.

Lee, Jenny and Jo’s mum, used to run a successful engineering company with her husband Richard. Managing large-scale projects for hazardous liquid handling and large-scale heating systems she is no stranger to a challenge. She has been supporting Jenny with guidance, advice and the accounts since the start of the POSH Agency. As Head of Finance, she now takes care of all our money matters and keeps us running efficiently by organising our accounts, payroll, and general finances on top of being a supportive and super experienced mum.

Trudi has been creating cracking content for over 20 years. She believes content is king whether you need blogs, articles, landing pages or social posts. Trudi can get your website noticed with creative, search engine-optimised copy that serves your company up to the right audience. Her love of the written word started as a young bookworm. Little did she know it would lead to a career in helping companies tell their stories!